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Your trust is important to us so we have updated our Privacy Policy in accordance with current regulations. This explains how we collect, store, handle and keep your personal information safe. All personal information about you is kept on a secure server and we’d never share your details without your permission.

This Privacy Policy is applicable to all visitors to the website and should be read in conjunction with our Terms and Conditions available to view here.

By visiting and using our website, you acknowledge and accept the practices outlined in this Privacy Policy.


Personal information (or personal data) is information about an individual that allows us to identify that person. In order to provide you with a smooth shopping experience at we collect the following personal information about you:

  • Name

  • Billing and Delivery Address

  • Telephone Number

  • Email Address*

  • Items ordered

*We also collect your email address when you opt in to join our newsletter.



Zoë Trop Belle uses cookies which improve the workability of the website and the service to you. 



We want you to have a great shopping experience at so we use your personal information to make it easy for you to browse and place an order.

We may use your information in the ways below:

To process your order, we need to take payment details and know where to deliver your jewelry.

Information regarding your visit to including what you have browsed or bought is used to improve your experience on our website

We may also contact you via the below channels:

  • Email

We will email you once an order has been placed to remind you of what has been ordered. A further email is sent by Zoë Trop Belle to let you know when your order has been dispatched.

We send newsletters to customers and individuals who have given us permission to contact them. These are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. It is easy to stop receiving these newsletters by clicking on the ‘unsubscribe’ button found on the bottom of each communication we send.

  • Phone

If there is an issue with your order or we need to refund/take any further payments, we may need to call you on the phone.

  • Social Media

If you contact us via social media (Instagram, Facebook or our contact form), we will respond on the same channel or move to email if we feel the conversation needs further assistance.



You have the right to obtain confirmation that your data is being processed, request access to your personal data and the right to be forgotten. You can make a request by email to and we will come back to you within 30 days.

If you have any questions/comments about your privacy, please Contact Us.

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